The lawyers of ABC Law Firm currently utilize
client alert memos and the firm's website to disseminate important information
to its vast client base including corporate and individual clients. Important
tax laws, employment and labor issues and new regulations for estate
administration have been topics discussed in previous client alters. This
means of contacting clients is not only cumbersome but also poses significant
delays. For example, from the time it takes a lawyer to draft the client alter
to the point at which the client alter is mailed can take several weeks or
months. Also if the client alert is sent to 300 clients at a mailing rate of
$.48 per envelope, the total mailing expense equals $144.00.
An alternative to communicating with the
firm's clients and colleagues is through the use of blogs, which are free
online platforms where anyone in the firm can post client alters, upcoming
events held within the firm and any other topics that are deemed relevant. In
addition, this will give the lawyers the ability to provide opinions on new
court rulings or laws that have been passed.
One may ask how will the blog be viewed? The
blog can be linked directly to the firm's website, the firm's profile on the
MartinDale.com (an online database for lawyers) and all of the firm's profiles
available through its women-owned business certification websites. The blog can
also be linked to the firm's Facebook page and LinkedIn profile. By
constantly adding new content to the blog which links directly to the website,
the firm's web traffic will increase. Ultimately, there will be more organic search
results for ABC Law Firm on search engine websites.
Since the majority of the firm's clients and
colleagues are computer savvy and prefer email communication over any other
means, blogging can be an alternative to mailing client alters. Clients and
colleagues can follow the blog or the firm can send an email notification when
a post has been published. The firm will stay in front of clients and lawyers
can impress clients with their knowledge within a particular practice
area.
It is not uncommon for lawyers and law firms
to have a blog; in fact it is very popular to utilize social media including
blogs to share opinions and information. There are over 16,000 blogs available
through the Wall Street Journal website directly relating to law and a variety
of practice areas.
The potential positive impacts that
maintaining a blog will have on ABC Law Firm will be increased traffic to the firm's
website, remaining in constant contact with clients, potential for new clients
or referrals and showing the lawyers' knowledge on topics. This will also
create an opportunity for cross-selling the variety of practice areas within
the firm.
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